Why you should AVOID Indiatimes Shopping !!
I recently shopped from Indiatimes Shopping and had the worst experience of my life.
They do have a customer support but they always lie and promises made are never kept. They never bother to connect to the next escalation level, infact they do not have any escalation matrix defined.
I received a manufacturer defect product. This is not Indiatimes’s fault, agreed but could they have not acted maturely to my grievance to avoid the mental harassment that I had for almost a month? They indeed could but they definitively did not. Very unprofessional service.
Conversation in an image in case Indiatimes decides to delete any of their tweets.